Shipping policy
Welcome to GlowyBee. We are committed to delivering your orders safely and efficiently throughout Bangladesh. Please review our shipping policy below.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, promotions, or special sales events, processing times may be slightly longer.
Shipping Coverage
GlowyBee currently ships to all major cities and districts within Bangladesh.
Estimated Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Dhaka City | 1–3 business days |
| Outside Dhaka | 2–7 business days |
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping fees are calculated at checkout based on your delivery location and the applicable courier rates.
Any available free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you may receive a confirmation message containing tracking information (if available through the courier service).
Delivery Attempts
Our delivery partners may contact you before delivery. Please ensure that your phone number and shipping address are accurate to avoid delays.
If a delivery attempt is unsuccessful due to incorrect information or customer unavailability, additional delivery charges may apply for re-delivery.
Delayed or Lost Shipments
While we strive to ensure timely delivery, GlowyBee is not responsible for delays caused by courier services, natural disasters, government actions, or other circumstances beyond our control.
If you believe your package has been lost, please contact us and we will assist in coordinating with the courier company.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. GlowyBee is not liable for orders shipped to incorrect addresses provided by customers.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of receiving your order and provide photos of the package and products. We will review the issue and work toward a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
GlowyBee
Email: info.glowybee@gmail.com
Phone: 01636091947
Thank you for shopping with GlowyBee. We appreciate your trust and support.